Terms and Conditions - Pressure Washing Marylebone
Welcome to our Pressure Washing services in Marylebone. By engaging our services, you agree to adhere to the following Terms and Conditions. Please read them carefully to understand your rights and obligations.
1. Services Provided
We offer professional pressure washing services for residential and commercial properties in Marylebone. Our services include:
- Exterior building washing
- Driveway and walkway cleaning
- Deck and patio restoration
- Graffiti removal
1.1 Service Specifications
All services are performed using industry-standard equipment and eco-friendly cleaning agents. We ensure thorough cleaning while maintaining the integrity of your surfaces.
2. Booking and Scheduling
Appointments can be scheduled through our online portal or by contacting our customer service team. We strive to accommodate your preferred dates and times, subject to availability.
2.1 Confirmation and Changes
Upon booking, you will receive a confirmation email. If you need to reschedule or cancel your appointment, please notify us at least 48 hours in advance to avoid any cancellation fees.
3. Payment Terms
Payment for services is due upon completion of the work. We accept various payment methods, including credit/debit cards and bank transfers.
3.1 Pricing
Our pricing is transparent and competitive. Detailed quotes are provided prior to commencing any work, ensuring no hidden charges.
4. Cancellation Policy
If you need to cancel a scheduled service, please inform us at least 48 hours in advance. Cancellations made within 48 hours may incur a fee equivalent to 25% of the estimated service cost.
5. Liability and Insurance
We are fully insured and bonded, providing protection against any potential damages during the execution of our services. However, we are not liable for pre-existing damages or issues unrelated to our work.
5.1 Damage Prevention
Our team takes utmost care to prevent any damage to your property. In the unlikely event of accidental damage, please notify us immediately for prompt resolution.
6. Customer Responsibilities
To facilitate effective service delivery, customers are expected to:
- Ensure access to the property during the scheduled service time
- Remove any fragile or valuable items from areas to be cleaned
- Provide clear instructions for specific cleaning requirements
6.1 Property Access
Customers must ensure that all areas requiring cleaning are accessible. Limited access may affect the quality and scope of the service provided.
7. Warranties and Guarantees
We stand by the quality of our services. If you are not satisfied with the workmanship, please contact us within 14 days for a complimentary review and necessary adjustments.
7.1 Satisfaction Guarantee
Your satisfaction is our priority. We strive to exceed your expectations with every service rendered.
8. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from our services will be subject to the exclusive jurisdiction of the courts in London.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated to you via email or through our official website.
9.1 Notification of Changes
Significant changes to our policies will be highlighted to ensure you are aware of any updates that may affect your use of our services.
10. Privacy Policy
Your privacy is important to us. We adhere to strict data protection regulations to safeguard your personal information. For detailed information, please refer to our Privacy Policy.
10.1 Data Protection
All personal data collected is used solely for the purpose of providing our services and will not be shared with third parties without your consent.
11. Force Majeure
We are not liable for any failure to perform our services due to causes beyond our reasonable control, including natural disasters, pandemics, or other unforeseen events.
11.1 Rescheduling Due to Force Majeure
In the event of a force majeure situation, we will contact you promptly to reschedule the service at a mutually convenient time.
12. Intellectual Property
All content provided by our company, including but not limited to text, graphics, and logos, is the property of Pressure Washing Marylebone and is protected by applicable intellectual property laws.
12.1 Usage Rights
Clients are granted a limited license to use the content solely for personal, non-commercial purposes and must not redistribute or reproduce any materials without explicit permission.
13. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
13.1 Continued Validity
The invalidity of one term does not affect the validity of other terms. We will seek to replace any invalid provisions with valid ones that closely match the original intent.
14. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Pressure Washing Marylebone regarding the use of our services and supersede all prior agreements.
14.1 No Waiver
Failure to enforce any part of these terms does not constitute a waiver of our right to enforce those terms in the future.
15. Contact Information
For any questions or concerns regarding these Terms and Conditions, please reach out to our customer support team during business hours.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.